Hulaweb eCommerce Customer Checklist
As our customer, we consider you one half of a great partnership! To make your eCommerce project as successful as possible, we kindly ask for your active participation in the items listed below.
eCommerce Customer "TODO" List:
Project Estimate Phase
- Register domain name(s).
- Communicate all project requirements and specifications.
- Review estimate for accuracy.
- Sign and date project agreement.
- Sign consulting agreement.
- Agree upon start date.
- Provide deposit.
Project Work Phase
- Provide username and password of hosting company.
- Discuss look and feel for design mockups.
- Provide any logo or graphics files.
- Approve design mockups.
- Provide all website text that you will not be entering yourself.
- Provide URLs of external sites to which you wish to link.
- Discuss search engine keywords, page descriptions and page titles.
- Provide any shipping, return, privacy or other related policies.
- Enroll in payment gateway(s) or merchant account(s).
- Enter data for products and product images.
- Provide payment gateway(s) or merchant account(s) logon info.
- Sign up for hosting plan with a service provider.
- If needed, purchase SSL certificate from service provider.
- Provide username and password information for hosting plan.
Project Wrap Up and Rollout Phase
- Provide username and password of domain registration.
- Test website and report any errors.
- Submit test transactions/purchases.
- Validate any new e-mail addresses.
- Review website for spelling errors or missing elements.
- Verify your website's payment or merchant program compliance.
- Schedule website use training for yourself or employees.
- Approve website for launch.
- Make final payment.
Immediately Post-Rollout
- Test live website and report any errors.
- Submit live order(s).
- Verify order transactions appear in gateway or merchant account.
- Become familiar with web hosting support information.
- File away any new usernames or passwords in a safe place.
- Have a launch party!
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